Adding your FSU email account to Mac Mail

Screenshot of the Mac mail client stamp logo
How to set up your @fsu.edu or @my.fsu.edu email account in Mac Mail, and how to set your outgoing email to show an @bio.fsu.edu address


1. Open Mail. If it is your first time using Mail, select the 'Microsoft Exchange' option when prompted to choose a mail provider. If you have another account set up in Mail already, to add your FSU account, in the top nav bar click 'Mail'-->'Add Account...'-->'Microsoft Exchange'.

Screenshot of the 'Microsoft Exchange' option when prompted for a mail provider. OR.. Screenshot of the 'Add Account...' option in the mail dropdown


2. Fill in your information like the image below, and click 'Sign In'.

Screenshot of the sign in screen with example name and email filled in.


3. Next, click the 'Sign In' button when prompted to sign into Exchange.

Screenshot of when you are promted to sign into Exchange using microsoft with 'sign in' button highlighted.


4. If prompted, select the 'Work or School account' option in the Microsoft window.

5. Now sign into your FSU email through the FSU sign in window. Use @fsu.edu and your password for that same account.

Screenshot of the FSU sign in window that pops up when attempting to setup an fsu email in Exchange.


**Note, at this point you may be prompted to authenticate with 2 factor authentication, if you need to set up a device for 2fa visit this link, scroll down and click manage devices button.


6. Next, if prompted, click the 'Accept' button on the terms of service agreement.

Screenshot fo 'Permissions requested' pop up to allow the Exchange app to use your data with the 'accept' button highlighted.


7. Now select the apps you want your account to work with, the 'Mail' option must be selected for email to work.

Screenshot of the pop up window asking which apps you would like Exchange to connect to.


8. At this point your account should be added to Mac Mail!



Recomended Sync Settings

  • This will help with a smooth sync process by allowing Mail to not have to download attachments from the network.

1. Open your Mail application, in the top nav bar click into the 'Mail' menu, and select 'Preferences'.

2. Click the Accounts icon and then select the account you would like to change the settings for.

3. Now click into the 'Account Information' tab and in the 'Download Attachments' drop down menu, select the 'None' option. This tells Mail to store attachments online until you actually tell it to download the attachment.

Screenshot of the 'Accounts settings' window showing the 'Download Attachments' option is set to 'None'.


Change Outgoing Server to 'Exchange'

This is only needed if you setup MacMail prior to 10:00am August 18th 2020. After that date this should be set all ready.

1. In the top nav menu click 'Mail'-->'Preferences...' and select the Accounts icon.

Screenshot of the 'Preferences' option in the main Mail menu dropdown.


2. Now click into the 'Server Settings' tab where you will see an 'Outgoing Mail Account' clickable dropdown menu, instead of selecting the 'Edit SMTP Server List...' option, select the 'Exchange (Exchange)' option.

Screenshot of the 'Server settings' tab in the account settings window showing the 'Edit SMTP Server list...' option.


3. You should now be sending through the FSU email server.