Turn off Windows Updates Reboot Go the windowsupdate.microsoft.com and manually (custom) update the computer. Reboot To be sure, again, Go the windowsupdate.microsoft.com and manually .... Reboot Turn Windows Updates back on. Also if you're getting a "Generic Host Process" error (they seem related) then http://wer.microsoft.com/responses/Response.aspx/1501/en-us/5.1.2600.2.00010100.2.0?SGD=c99b292a-8c42-48ee-92d3-67160c2e5a1c http://www.microsoft.com/downloads/details.aspx?familyid=A87B44B9-7A6A-49B6-BD89-AFAD4E049C48%20&displaylang=en